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Writer's pictureErrol Janusz

How to Use Content Search for Targeted Collections in Microsoft Purview eDiscovery


When it comes to managing and securing organizational data, Microsoft Purview eDiscovery provides powerful tools for legal and compliance teams. One of the key features is Content Search—a tool that allows you to efficiently locate, retrieve, and preserve data for investigations or litigation purposes. This article will explore how to use Content Search for targeted collections, dive into its features, and discuss best practices for achieving optimal results in your eDiscovery workflows.

What is Microsoft Purview eDiscovery?

Before diving into the specifics of content search, it's important to understand what Microsoft Purview eDiscovery is. Essentially, it is a set of tools within the Microsoft 365 compliance center designed to help organizations manage compliance requirements related to data. It aids in locating, identifying, and preserving content that may be required for investigations or legal matters.

The tools available in eDiscovery are especially useful for compliance officers, legal teams, and anyone tasked with managing sensitive data in response to a legal hold or audit request.


Understanding Content Search in Microsoft Purview

What is Content Search?

Content Search in Microsoft Purview is a feature that allows users to search across multiple Microsoft 365 services for data that meets specific criteria. This tool can be used to perform deep investigations, whether for compliance reviews, litigation support, or regulatory needs.

By leveraging Content Search, organizations can identify relevant content quickly, enabling them to act faster and more efficiently in managing legal and compliance tasks.


Why is Content Search Important for Targeted Collections?

Content Search is particularly valuable when dealing with targeted collections. A targeted collection refers to data that is intentionally preserved and gathered based on specific criteria—such as keywords, dates, and involved parties. This feature allows for the precise identification and gathering of the relevant data, which minimizes unnecessary data retrieval and ensures that only pertinent information is collected.


How to Use Content Search for Targeted Collections


Step 1: Access Microsoft Purview eDiscovery

To begin, you must have access to the Microsoft Purview eDiscovery tool, which is available for certain Microsoft 365 subscriptions. Once you have access, navigate to the Compliance Center and select eDiscovery from the solutions available.

From there, you’ll be able to start setting up and running Content Searches.


Step 2: Set Up a Content Search Query

The next step is creating a content search query. This query will specify the criteria you're using to collect your targeted data. Here are some key aspects to consider:

  • Keywords: You can define a set of keywords to locate specific content related to a case or investigation. This is useful when searching for communication like emails, documents, or chat messages.

  • Locations: Define which locations you want to search in. This could be email mailboxes, SharePoint sites, OneDrive accounts, Microsoft Teams chats, etc.

  • Date Range: Set a specific date range to target content within a defined period, such as during a specific event or time frame.

  • Custodians: Specify which users (or custodians) to target, which could include specific employees or groups relevant to your search.


Step 3: Run the Content Search

Once you've set up your query, you can run the content search across your selected locations and custodians. Microsoft Purview will start the search process, combing through the vast amounts of data in your Microsoft 365 environment to find items that meet your criteria.


Step 4: Review and Refine the Search Results

After the search runs, you’ll receive a list of results. It's crucial to review these results to ensure they match your expectations. You can filter and sort through the search results to refine your findings, helping you focus only on what is relevant.

During this phase, you can also run additional searches to adjust your criteria as needed or remove irrelevant data.


Step 5: Create a Targeted Collection

Now that you have the search results, the next step is to create a targeted collection. This involves preserving the data identified in the search for further review or legal purposes. You can initiate a collection directly from the content search results page, selecting the specific items you want to keep.

A collection can be used for legal holds, meaning the data will be protected from deletion, ensuring it is available throughout the investigation or litigation process.


Step 6: Export Data

Once your collection is ready, you can export the data for further processing or analysis. You can export data in a variety of formats, such as PST for email data or CSV for structured data. These formats make it easier to analyze or present the data in legal proceedings.


Best Practices for Targeted Collections Using Content Search

1. Plan Your Search Criteria Carefully

The effectiveness of your targeted collection largely depends on how well you set up your search criteria. Carefully consider the keywords, date ranges, and custodians involved. The more specific you are in your search parameters, the more precise your results will be.


2. Use Saved Searches for Repeated Queries

If you often run similar searches, consider saving your search queries for future use. This will save you time and ensure consistency across different investigations or compliance tasks.


3. Leverage Alerts for Proactive Monitoring

You can set up alerts in Microsoft Purview to notify you when certain actions occur, such as when new data matches your content search criteria. This proactive monitoring ensures you're always up-to-date with relevant content.


4. Regularly Review and Update Legal Holds

If you're using content search to support a legal hold, make sure that the holds are regularly reviewed and updated. New custodians or changes in the scope of an investigation may require adjustments to the hold or search parameters.


5. Automate Where Possible

Automation tools within Microsoft Purview can help you streamline repetitive tasks such as running regular searches or collecting data from specific custodians. By automating processes, you save valuable time and reduce the chances of human error.


Advantages of Using Content Search for Targeted Collections


Efficiency

Content Search enables you to find relevant data much faster than traditional manual search methods. With powerful filtering and query options, you can zero in on exactly what you need, saving time and effort.


Compliance

By using Content Search to ensure you’re collecting the right data, you remain compliant with regulations and avoid any legal risks. It helps ensure that the right data is preserved and available for review.


Cost-Effectiveness

Since Content Search allows you to precisely target and collect only relevant data, it reduces the costs associated with manually sifting through large datasets or hiring external experts for data collection.


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