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Text Errol Janusz, Owner of Edward Technology 24/7: 630.481.7284
847.737.8111 • Tech Support
Our Locations
Elmhurst City Centre
Barrington Ice House Mall
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Below are some paragraphs explaining the type of IT support and services you would receive from a large IT service provider compared to Edward Technology.
Large IT Providers:
Your Support Process:
• Both business owners and employees must email a general support desk where their request becomes a case number with a two hour response time.
• You will experience a constant revolving door of employment. You may never know what IT support person will be assisting you or even if that person has ever worked with you before.
Edward Technology:
Your Support Process:
• Business owners can text our cell phones directly for all IT support. All other employees can email us directly to our personal emails for the fastest possible response times.
• You are guaranteed to speak with a small group of Chicagoland-based IT support professionals. Each support request will be from a familiar face that has extensive knowledge of your IT network.
Your IT Cyber Security:
• Large IT firms will install a stack of many different security products that are all from various software vendors - where none of those products where designed to work together.
• Every time each employee is terminated at a large IT firm, they take the knowledge of your passwords and your businesses confidential security information with them when they leave.
Your IT Cyber Security:
• We are a Microsoft-only cyber security firm that provides centrally managed Microsoft 365 security products. Unlike large IT providers, we periodically send security reports right to your inbox.
• We have an extremely high employee retention rate. Because of this, we have extensive knowledge of your cyber security needs that allows us to respond to security threats faster.
Enterprise-grade Business IT Security
Do you receive email reports to your inbox regarding the status of your IT security from your current IT vendor? Click below to see live examples of how we keep your businesses cloud and office network secure!
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